What is Campus Mediation Services? [top]
What is Mediation? [top]
Why should I mediate? [top]
People choose mediation because, when compared to the University’s
grievance process, mediation is faster, informal, and more likely
to yield a result that addresses the actual problem people are experiencing.
Because it focuses on finding mutually acceptable solutions, working
relationships are often strengthened rather than damaged by findings
of "winner" and "loser."
Who is eligible for mediation? [top]
Is there cost involved? [top]
Who will know I have contacted Campus Mediation
What if my supervisor / department
chair / dean contacts the CMS? [top]
How do I know that I won't be retaliated against
for requesting or engaging in mediation? [top]
How confidential is accessing and engaging
in mediation services? [top]
Who are the mediators and the program
director, and what are their qualifications? [top]
The program director has graduate degrees in Law and Conflict Resolution, has been mediating for many years and has personally conducted more than one thousand mediations for various kinds of disputes.
The program director and mediators are committed to maintaining the confidentiality of mediation conversations and are accountable to the MUCampus Mediation Services Code of Conduct.
What if I know one or more of the mediators?
What kinds of conflicts are appropriate
for mediation? [top]
When is mediation inappropriate?
Why should I choose mediation rather
than resolve the conflict myself? [top]
What happens if one or both parties are unwilling
to participate in mediation? [top]
• communicate on your own behalf;
What if I'm not sure whether to try mediation?
If you decide against mediation, the CMS will work with you to provide information, answer your questions, and refer you to other resources that may help you handle the situation.