Confidentiality Guidelines

In order to encourage candor in discussions and to encourage exploration into various ways to resolve the situation, the CMS is committed to keeping communications with the CMS and in the mediation process confidential. The CMS staff will not discuss your situation with the University’s Administration, the University’s Human Resouces staff, supervisors, deans, or department chairs, and the CMS staff will not act as witnesses in University grievance proceedings. However, there are exceptions to this general guideline, which include:

• Requests for extending time frames in the University’s grievance processes;
• Threats or acts of physical violence;
• Threats or past acts of criminal conduct;
• Threats to public safety; or
• Other situations where the CMS deems that disclosure is more important than maintaining confidentiality.

The CMS does provide the University with statistical information about its referrals, but does not share any individual identifying information.

CMS clients also play an important role in the confidentiality of mediation communications. Many instances of breaches of confidentiality occur when mediation participants discuss the mediation process with co-workers and friends. As a result, the CMS asks that mediation participants agree, in writing, to keep the mediation proceedings confidential.

Helpful UM System Policies

Maintaining a Positive Work and Learning Environment

Sexual Harassment

Campus Mediation Rules and Regulations

Grievance Procedure