Faculty and staff of the University may access a Campus Mediation Service staffed by experienced faculty and staff members who have received professional training in dispute resolution. Mediation is an informal way of resolving disputes, in which the parties work with a mediator to reach mutually acceptable solutions. All contacts and discussions are confidential, and are provided at no cost to the employee.
What is Mediation? [top]
Mediation is a voluntary, structured communication process for people wanting to work out a conflict. It is an informal process led by impartial, trained mediators to help the parties engage in dialogue about the interests and issues of all involved in an attempt to come to solutions to the dispute that the parties mutually agree to.
Why use the Campus Mediation Service? [top]
Conflict is a normal part of any working environment, but it can be overly stressful affecting productivity and morale. Mediation provides a constructive way to handle conflict, rather than letting it become destructive. Through fostering increased communication, sharing of perspectives and insights, and identifying root causes of disagreements, mediation can lead to a resolution that would not be considered while using other mechanisms to resolve the dispute.
The University recognizes the benefits of mediation. By developing a campus mediation service (365.010), staff and faculty who are experiencing conflict have access to an informal, voluntary process where they can work with trained impartial mediators in a confidential environment. Conflicts can be addressed quickly with participants shaping their own resolution rather than being dependent upon a third party to impose an outcome. The campus mediators serve on a volunteer basis. Complaints of discrimination, harassment, or sexual misconduct, which should be addressed following the applicable Equity Resolution Processes found in the Collected Rules and Regulations, Chapter 600;
How Can I Learn More? [top]
For more information, please call 573-884-7813 or email email@example.com. You may leave a message for a prompt and confidential response. The office will help you determine if mediation is the right alternative to pursue and will work to suggest an appropriate mediator. After both parties have agreed on the mediator, that mediator will arrange all further meetings.
Other University Resources: [top]